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  • alex 11:03 am on May 2, 2012 Permalink | Reply  

    McHappy Day 

    Today is McHappy Day - when $1 from every Happy Meal or  Big Mac sold goes to local children’s charities like Ronald McDonald House.

    I’m a supporter of Ronald McDonald House. They were there for my family when we really needed them – and they’re there for thousands of families here in Canada and the US. You may be like I was and never think you’ll be in a situation where you’ll need the support of Ronald McDonald House. Hopefully you never will – but if you do, it’s good to know they are there.

    This is an email I wrote almost three years ago, right after the birth of our first daughter.

    # # #
    May 4, 2009

    Hey everyone -

    Laurie is still sleeping and I’m wide awake, so I thought it’s a good time to send a longer status update email.

    We’re at the Ronald McDonald House in Hamilton, right next door to McMaster’s Children’s Hospital. If you had ever told me I’d be staying at a Ronald McDonald House in my lifetime, I probably would have laughed at you – but here we are. To be honest, I was just questioning one of their McDonald’s tie in’s last week where a dollar from every Big Mac sale goes to the Ronald McDonald House…..but starting today, I’m eating Big Macs like crazy.

    Anyway….so here’s the deal. Maeve has a congenital heart defect known as Transposition of the Great Arteries. Her aorta and pulmonary arteries are hooked into the wrong sides of the heart – kind of like plugging the video (yellow) and audio (white) into the wrong holes on the TV – but only this time it isn’t your DVD player, it is your first born who can make jokes at a time like this. Honestly.

    Here’s how everything went down.

    Maeve started having trouble sucking and breathing Sunday morning around 1am. We thought it was because she was a little dehydrated and tired, so Laurie spent the entire night letting her sleep a little and then waking her to try feeding again. Around 5am – Maeve’s colour started looking gray – so Laurie called Nancy. Nancy came right over, looked at Maeve and then said we should go to the hospital right away. We ran right over and the amazing team in the ER triaged her right away and had her intubated withing ten minutes and her colour improved. The surgeon on call is from McMaster’s and immediately called in an assesement and transport team. The team arrived an hour later and hooked Maeve up to their equipment and starting doing tests. Maeve has been stable the entire time – but the red blood cell and oxygen levels in her blood were very below normal. After some time, the transport team was instructed to move her to McMaster’s so she could be looked at. Maeve got her first car ride in an ambulance with sirens and lights!

    Once at the hospital, they did an ultrasound of her heart and discovered the problem of the switched arteries. Good news was – in utero, all babies have a hole between the atriums int the heart that mixes the blood before the lungs kick in. They called me on my mobile and asked for permission to do a baby angioplasty to open that hole so that Maeve’s heart could mix the blood and then she could breathe on her own. This is only a stablazing procedure…she would still need an operation.

    I’m an optimist – so I was over the moon when the surgeon said that her defect is 100% curable. It is still an open heart surgery, but she is an Irish girl and we all know how head strong they can be!

    The surgery is called the Arterial Switch Operation – or according to Wikipedia – the Jatene Procedure (http://en.wikipedia.org/wiki/Jatene_procedure) and of course, it was developed here in Canada. The procedure will be done at Sick Kid’s Hospital in Toronto. Yes, the hospital is named Sick Kids. It must of been named during the “Literal Period” of hospital naming here in Ontario.

    They started the angiplasty procedure and by the time we got to the hospital, they were half way done. The nurse came out and said everything went great and that the whole team was high fiving each other in there. Everyone was amazed, floored, flabergasted at how quickly Maeve’s colour returned to her. They also loved her incredible head of hair! I guess her name really does mean “intoxicating beauty”. We stayed at the hospital with her until 10 last night – and then headed back to the Ronald McDonald house for some sleep.

    The cardiac surgeon here at McMaster’s presents Maeve’s case to the review panel at Sick Kid’s at 9am this morning and then we’ll know when the surgery will likely be. It is critical that it be done – but thankfully she is stable and it the surgeon’s prefer to do the surgery between the first and second weeks of life rather than right away. Once we know, we’ll let you know.

    Maeve is off the venitalator and just on a little oxygen now….she is kicking and screaming and royally pissed off right now – which is just how we want her. She can have anything she wants in life now – a puppy, a pony, a tatoo….hell, I’ll “kidnap” one of those Jonas Brothers for her if that’s what she wants. She was already spoiled, but now – well – they need to invent a new word.

    That’s all the info I have now….I’ll send an update as soon as I know more!

    # # #

    Go get a Happy Meal – I am!

     
  • alex 9:33 pm on April 22, 2012 Permalink | Reply  

    Read the Documentation 

    When I was a product manager, one of the tasks that I always dreaded was reviewing the end user documentation – aka, the user manual. Save for a few weirdos (sorry), no one likes reading the user manual. The only time I actively look for a manual or directions is when I get something from Ikea. That’s the odd case. The rest of the time, I just jump right in and screw something up. Reviewing the user manual for my own product seemed like a failure to me. If we designed it right, it wouldn’t need documentation – right?

    That brings me to something that happened today. I’ve been a big fan of Daniel Bigham’s iTunes Sync for a while now. It’s one of the easiest ways to sync music from my iTunes library down to my PlayBook. What I didn’t like was that it synced all my music. While playing around on my PlayBook today, I launched iTunes Sync and noticed a help button.  Help?  Sure, why not – so I clicked it.

    MAGIC! In the documentation, I found out that I could simply create a playlist called “PlayBook” and then only that music would be synced. I wrote Daniel to say how much I loved the feature. Coincidentally, this seems to happen a lot -

    “It is rather funny how many people email me and ask how to select only some of their music.  As we all know, reading documentation isn’t a very popular activity :)  Made an enhancement to it this week (now live) so that it will create your playlists on your PlayBook, so long as at least one of the songs in the playlist are among the songs that iTunes Sync has been told to sync. (have to log off and log back into your PC so that it will also update the Windows app)”

    So there you go – two awesome features in a great app – one that’s new and one that’s been there for a while. I’m now going to read all the documentation for all the apps on my PlayBook. Have you found any “hidden” features in your favourite apps?

     
  • alex 8:32 pm on April 3, 2012 Permalink | Reply  

    Nobody ever wins a fight 

    There was some traffic today discussing Arizona’s proposed law to ban internet trolls.  The discussions about trolling got me thinking about how I deal with trolls, and the advice I give to people when asked what to do about trolls.

    My advice can best be explained by this dialog from the 1989 classic – “Road House” – staring Patrick Swayze.

    “All you have to do is follow three simple rules. One, never underestimate your opponent. Expect the unexpected. Two, take it outside. Never start anything inside the bar unless it’s absolutely necessary. And three, be nice.

    If somebody gets in your face and calls you a c**ksucker, I want you to be nice. Ask him to walk. Be nice. If he won’t walk, walk him. But be nice. If you can’t walk him, one of the others will help you, and you’ll both be nice.

    I want you to remember that it’s a job. It’s nothing personal. I want you to be nice until it’s time to not be nice.”

    I’ve had the opportunity to talk about social media and spokesperson training and it’s that last line that I always use to hammer the message home.  It’s not personal.  Trolls are going to troll.  They want the emotional reaction.  They want to get you riled up.  That’s how they win.  The only way to beat a troll is to do the hardest thing – ignore them.  No response.  No reply.  No after thought.  It’s not personal – count to ten and let it go.

    When it comes to managing a social media team – there’s one other set of dialog from “Road House” that I like to remind people of.  For clarification – as much as I wish, I am not Dalton.

    Dalton: I want you to be nice.. until it’s time..to not be nice

    Bouncer: So, uh, how are we supposed to know when that is?

    Dalton: You won’t..I’ll let you know…You are the bouncers I am the cooler; All you have to do is watch my back and each others….and take out the trash!

    Get out there and socialize – and tweet safely!

     
    • Luke Reimer 4:08 pm on April 9, 2012 Permalink | Reply

      LOLOLOL wut a terribel article

  • alex 1:21 pm on January 12, 2012 Permalink | Reply  

    The line at Starbucks is so long, I have time to write a blog post about it.

     
  • alex 9:27 pm on January 11, 2012 Permalink | Reply  

    Las Vegas needs a subway 

    I’m walking under the Convention Centre station of the Las Vegas Monorail and I wonder – “why isn’t there a subway here?”

    If you’ve been to Las Vegas for a convention – especially one the size of CES, you know all too well that the lines for the monorail insanely long. That’s not to be unexpected. What gets me is that, other the MGM station, the distance between the Strip and monorail stations can be a 5 min walk (the aforementioned MGM station) to over 10 minutes (Bally’s/Paris).

    To keep things simple, there would be one line going from the aiport all the way to the Las Vegas Hotel (formerly the Las Vegas Hilton).

    Stations in front of each casino? No, no. Stations inside each casino! You read that right. Casino’s want people walking past the tables – why not have a station right next to the craps tables?

    Instead of holding onto a handrail when the subway is moving, you’d hold onto the handle of a slot machine.

    The possibilities are really endless. And who doesn’t love a subway? Other than monorail lovers.

    Now, I have to end this with the fact that I know nothing about monorail vs. subway economics – but I hope the city government of Las Vegas give this proposal some thought.

     
  • alex 8:59 pm on January 10, 2012 Permalink | Reply  

    Business Cards Are Dead 

    Day one of #CES2012 is done. Meetings, briefings, talking apps – it’s what we do every year. There was one difference – I didn’t give out a single business card. There’s two reasons for this. First, I don’t have any. I forgot to order new ones after switching to PR and I’m out of my old ones.

    The second reason – and really the more important – all my information is already out there. My number, email, Twitter, LinkedIn…if you want to get in contact with me to talk apps (and I do want to talk to you about apps), all you have to do is tweet. Not to crazy about the tweeting – no worries – you can go to http://about.me/alexkinsella and contact me over LinkedIn – or even email.

    I spent most of the day giving out @alexkinsella or sharing my BBM barcode – and these are awesome, real world connections that are now locked down – on device, and in the…duh duh duh – CLOUD.

    Have you given up on business cards? Are you business cards for life? Let me know.

    Side note: I wrote this post on my BlackBerry Bold 9900 while walking between the MGM Grand and the Cosmopolitan.

     
    • Nolan MacAfee 1:57 pm on January 11, 2012 Permalink | Reply

      I agree. I was at an event last night, and I didn’t hand out one card. Just my twitter address.  Often I see people with there name on their name tag, with their twitter address underneath. 

    • psprint coupons 10:09 pm on January 30, 2012 Permalink | Reply

      Business card will never die. It is true that because of the social media the popularity of the business become down but it is as effective way to prompt the business as it was before. 

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  • alex 9:22 pm on January 1, 2012 Permalink | Reply  

    We must get the precious 

    The new year is upon us and resolutions have been made (and some broken already). One of my resolutions that I hope to stick to this year is to try out a new app every day. There definitely isn’t any reason I couldn’t do this – there are over 50,000 apps in BlackBerry App World out there. The big question is – how to pick. Well, big questions usually have simple answers.

    My system for picking blog post titles is to use a line from whatever TV show is on at the moment. I’m going to apply this same logic to this “App a Day” series. There is a marathon of on Much right now – leading up tomorrow’s season premier. Today’s app was found by searching for “liar” – and what turned up? Liar’s Dice by Ebscer.

    I’m heading to Vegas next week for CES, so it was serendipitous that I’d find a dice game. Yes, I used serendipitous – and hopefully right. ANYWAY – Liar’s Dice is a pretty good time waster of a game. I can imagine I’ll be playing it on the flight out. The game is simple – “The object of the game is to catch your opponent (the computer) betting too high. Bets are placed on both your own dice which you can see, and your opponent’s dice which are hidden from you.

    I’d like to see this app BBM connected – would be awesome to challenge my degenerate gambler friends to a couple rounds. Simple game play, but highly polished – definitely worth the buy.

    Click here to buy.

     
    • Alexander The 1st 3:13 am on January 2, 2012 Permalink | Reply

      If I’m not mistaken, this is Liar’s Dice as depicted in Pirates of the Carribean: Dead Man’s Chest? If so, count me interested.

  • alex 9:33 am on October 31, 2011 Permalink | Reply
    Tags: Apps   

    Tracking data usage 

    Got an email from a co-worker looking for apps that help users track their data and voice usage. I recommended these four from the #AppWorld catalog. Do you use any of these apps? What are your thoughts?

    Cell Manager (minutes data messages)
    Monthly Data ICON APP
    Data Monitor
    Usage Monitor

     
  • alex 2:25 am on October 7, 2011 Permalink | Reply  

    Video Post 

     
  • alex 8:43 am on September 2, 2011 Permalink | Reply  

    Failure to Communicate 

    The Mayor has started singing along with her first “big girl” song – oddly enough, it’s Enrique Iglesias’ “I Like It“.  On the way home from day care yesterday, she asked for the song – and how can I resist hearing her sing along with a Latin pop star.  Here’s what happened…

     
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